Feedback

We at Momo House aim to bring all of our customers the very best value for money, services and food around Berkshire. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Lamb Sherpa was excellent, as was the Mushroom Rice. The other items we ordered were very nice as well. Very friendly drop off. Would highly recommend this Takeaway! Great service, great food can't beat that.

Martin, 14 Jan 2021

  Reply : Thank you for taking your time to share your experience and look forward to seeing you again.

Lovely staff helpful website

William, 07 Jan 2021

  Reply : Thank you

I anticipated you would be busy on New Year's Eve, so I pre-ordered at lunchtime for delivery (5 minutes away from you) at 7.05pm. At 7.45 we finally managed to get through by phone to check you were processing our order, which finally arrived at 8.50! I did offer to collect it, but was advised it wouldn't make our order available any more quickly! I decided to cook a starter at 8pm as we were getting hungry. The food wasn't quite up to your usual standards - the prawn puri was a bit soggy, but all our other dishes were fine, just very disappointed with your slow service tonight.

Diane, 01 Jan 2021

  Reply : Hi We are very sorry not being able to provide the usual service normally we offer to our clients. Our food is cook to order and we had just too many customers wanting to order over the phone as we had to close our online ordering portal due to high volume orders. We tried to reach you next day to explain and resolve that what had happened on that day but we couldn’t reach you.. we are very apologetic to all our clients on this day service. Many thanks

We are still waiting for our special New Year's treat 3 hours and 25 minutes since ordering. They won't pick up the phone to let us know if we'll ever receive our tea. When we reach 4 hours, I'll be starting cooking myself. We chose to support a local business. Had they given even minimum customer service (i.e. talk to us), we would have accepted it was a busy night. BUT, in the circumstances, they have just lost some loyal customers...

Marie, 31 Dec 2020

  Reply : Hi Marie. Speaking on following day I hope we resolved this and look forward to serving you again with our improved service. Many Thanks

I ordered a delivery around 5.15pm, with a total time for delivery showing as 65 minutes. It's been two hours since ordering, and the delivery still hasn't arrived. After 1h 20 minutes I called the restaurant, they told me it would be here in 5 minutes. I'm really disappointed with this service. I would be grateful to hear from the manager how I can be compensated for this. As I have a small child the timing is quite important for the food to arrive.

Mir, 31 Dec 2020

  Reply : Hi, We failed to provide our usual service at this time and I hope the correction we made next day will give us opportunity to serve you again. Many Thanks

The best takeaway food I have had in a very long time, delicious flavours

Martin Hawkins, 31 Dec 2020

  Reply : Thank you

Amazing

Liza, 31 Dec 2020

Could there be a way leave a tip online with the final bill?

Steven, 24 Dec 2020

  Reply : Thank you for your nice thought. We are not sure yet whether it’s good to have a tip option.

First meal from this restaurant, and really delicious. Especially the momo. Will definitely order again.

Jon, 18 Dec 2020

  Reply : Please to hear this and look forward to serving you again.

Great online service

Stephen, 18 Dec 2020

We always enjoy our food from Momo House. Highly recommend.

Rachael, 11 Dec 2020

  Reply : Great to hear this and thank you

Always lovely and fresh and hot , delivered quickly.

Vicki, 06 Dec 2020

Don't show on your website that order will reach in 50min. Today again it has been more than 1.5 hours. Very poor speed of service.

Sumit, 04 Dec 2020

Best food and quick delivery. Keep it up guys.

Amit, 28 Nov 2020

Top food and top service. One of the best curries in reading!

Carl, 28 Nov 2020

Tasty food that is a bit lighter and less greasy than Indian and the momos are delicious.

Carl, 28 Nov 2020

Great meal delivered on time.

David, 27 Nov 2020

As always very tasty. Even though it was takeaway service, person delivering out food had great customer service. Very polite and kind

Roxi, 23 Nov 2020

Could be faster

Steve, 23 Nov 2020

Always excellent.

Harry, 22 Nov 2020

Always great!!

Craig, 21 Nov 2020

I added address comments on my order as I know that it maybe tricky to find our address. I was disappointed that this wasn’t read before the driver left and so my order took long. Really long.

Sarah, 14 Nov 2020

  Reply : Hi Sarah, We are really sorry about what has happened. Hope you enjoyed the food. Many Thanks

It is always a pleasure ordering with you and eating your food! Thank you.

Julie, 13 Nov 2020

  Reply : It’s great to hear this and thank you for the supports

Another superbly delicious meal: thankyou. We really appreciate you coming to deliver all this way as we cannot come to you.

Martin, 13 Nov 2020

  Reply : Thank you Martin

I must say food was best in the town and service was exceptional

Sanam, 12 Nov 2020

Delicious, authentic Nepalese freshly cooked food

Peter, 06 Nov 2020